Category: Student Accounts FAQs
If my financial aid overpays my account, when can I pick up my refund?
Refund requests for students with Direct Deposit will be initiated twice a week. The first refund will be initiated the first Tuesday or Friday of the semester or after the credit appears on the student account. Once the request has been generated it will be deposited to the account the student has designated within 5 business days. Refunds for students who have not signed up for Direct Deposit will be initiated once a week, and may take up to 8 days for the refund to be fully processed and mailed. The refund check will be mailed directly to the student. We encourage all students to sign up for direct deposit-please click this link for information on how to set up Direct Deposit. Email notifications will be sent to the up.edu account when the refund has been processed. Due to the high volume of requests, there may be a delay in the processing of student refund checks during the first two weeks of each semester.
