Category: Primary Care Services

What do I need to do before my first primary care appointment? Should I bring anything with me?

Before your appointment, login to the secure patient portal using your normal UP login...

1. Sign the consent form, if you have not done so already. Under “Medical Clearances” you’ll find the “Primary Care Informed Consent and Confidentiality Statement” form.
2. Upload photos of the front and back of your insurance card, if you have not done so already, by updating the information on the “Insurance Card” tab.

For in-person appointments: Please arrive at least 5 minutes early for your appointment so you can complete the self-check-in process. You will need to bring your insurance card for billing. Please plan to wear an appropriate face mask if you are experiencing any symptoms of illness.

For online appointments: Please check in for your appointment at least 5 minutes early by following the directions in the secure patient portal. Log into the Patient Portal using your normal UP login, and under “Appointments” you’ll find the link for your visit. Once checked in, your provider will begin your video session momentarily (the screen may be blank until your provider starts the appointment).