Incoming Mail & Packages

Student Package and Mail Pickup Information

Pick up ALL packages and mail directly from Printing & Mailing Services in Tyson Hall.

Hours: 10:00 a.m.-4:00 p.m., Monday-Friday.

• Follow signage and enter through the Office of Residence Life door located on N. Warren St. between N. Monteith Ave. and N. Van Houten Ave.
• For any package related questions, please contact Mailing Services at: packages@up.edu

Regarding incoming packages for Faculty, Staff, and Students

If you received notification from a sender and/or carrier, i.e., USPS, or local post office 97203, UPS, FedEx, Amazon, etc. regarding your item “being delivered”, it does not mean your package has gone through our internal processing.

Our internal processes can take up to two days, depending on the time of delivery and package volume. You will receive an email notification from Vuetura/Mailing Services indicating your package has been processed and staged for the next delivery time to your location. Items staged for delivery will not available for pick up.

• Accountable items and packages (e.g., delivery confirmation, UPS) for administration, faculty, and staff are received Monday through Friday and are tracked through the Vuetura packaging system. When a package is received in mailing services, an email is sent to the receiver indicating the package number, sender, and service (USPS, UPS, etc.) and any notes if applicable.

• Unclaimed packages will be returned to the sender. 

• For faculty and staff who receive mail in their department or building, packages will arrive at the regularly scheduled delivery time. A signature is required at the time of pick up. Due to the high volume of packages received for on-campus students and University businesses, personal packages for faculty, staff, and off campus students should not be sent to the University address. 

• Mailing Services is unable to deliver any oversized items or items weighing over 70lbs. Please make arrangements to pick up at Mailing Services. When receiving palletized deliveries, please coordinate with the Office of the Physical Plant. 

Campus Deliveries 

• Waldschmidt Hall delivery begins at 1:30 p.m. daily, Mon.-Fri.
• Buckley Center mailboxes delivery begins at 10:30 a.m. daily, Mon.-Fri.
• Additional deliveries are on an as needed bases to the following locations: Bookstore, Campus Safety, Career Center, Clark Library, Garaventa Center, Graduate School, Orrico Hall, Pamplin School of Business, School of Education, St. Mary's Student Center, and Swindells Hall. 
• There is no delivery to Alumni, Athletics, Beauchamp Center, Facilities Services, Institutional Research, Saturday Academy, Shiley School of Engineering, and University Events. These departments pick up their mail/packages at Mailing Services.