Pilot Helpline (On-Call Counselor)

The University of Portland Counseling Center offers a 24/7 Pilot Helpline with on-call counselors for all active students. To reach the Pilot Helpline and get confidential support from anywhere at any time, call the Health & Counseling Center at 503.943.7134, and select Option 3. If you call during business hours and the front desk answers the phone, simply inform us that you want to reach the Pilot Helpline.

When to call:

• To talk about a situation that you don't know how to handle
  (i.e. What to do if a friend is sending you concerning messages)  
• To get confidential support and guidance
  (i.e., Grief about a recent break up, death of a family member, or fight with a friend)
• To manage academic stressors
• To access crisis support or intervention
  (i.e., Sexual assault, thoughts of suicide or self injury, thoughts of harming others)
• To get temporary support while you wait for your scheduled counseling appointment

You can call the Pilot Helpline from any location. Let your Helpline counselor know if you are not on campus or in the Portland area, so they can provide relevant and appropriate information, such as local resources or escalating to in-person intervention.