Employee Training

Orientation

For each student employee to perform to the best of their ability, they will need to know the policies and procedures that exist. Every new student employee should review the Student Employee Handbook.

Supervisors should help each employee become familiar with their work environment and the work processes of that department. Identify training needs and ensure that both staff and student employees have the information and skills to do their jobs. Policies should be clearly communicated, preferably in writing, to every employee.

Job Training

Attendance

Students are expected to adhere to the work schedule as assigned and keep supervisors advised in advance of their intention to work (or not) during each semester or break. If it is necessary to be absent from a scheduled work shift, the student should notify the supervisor as soon as possible and prior to the beginning of the work shift. Supervisors should clearly communicate under what circumstances absences or tardiness are acceptable and what expectations their student employees must meet before risking reassignment or termination.

Schedules

Supervisors arrange work schedules that address their department’s needs while attempting to accommodate each student employee’s class and exam schedule whenever possible. Supervisors expect each student employee to commit to the agreed upon work schedule and to notify in advance any changes that will affect their availability.

It is the supervisor’s responsibility to ensure students are taking the appropriate breaks. 

Performance

After a period of time, a student employee is expected to meet the job requirements communicated during the initial orientation process. If a supervisor feels the student employee is not meeting those expectations, the supervisor should first express those concerns verbally, following up with written communication as needed. A student employee should listen to those concerns and strive towards meeting the supervisor's expectations. Annual reviews should be conducted so a student employee has feedback in regards to performance. 

Required Trainings

The University of Portland is committed to maintaining a safe environment free from all forms of verbal, physical, and visual harassment, as well as any violence, threats of violence, or intimidation by an administrator, faculty, staff, student, or visitor (including independent contractors) that impact the University or a member of the University community. In addition, all student employees must abide by and follow the Federal Educational Rights and Privacy Act (FERPA) guidelines. 

Training is required for all student employees in these areas. New student employees must complete the following trainings within their first 30 days of hiring. 

FERPA Training 

HR Training 

Please contact the Student Employment Coordinator at studentemployment@up.edu to with any questions in regards to these trainings.

ADA Accommodations

The University of Portland supports a workplace that is suitable and accessible for all staff, faculty, and student employees. Reasonable accommodations will be made for persons with temporary or permanent disabilities to allow for a fair and equal employment experience. This policy is based on the Americans with Disabilities Act (ADA), the Rehabilitation Act, and any applicable state laws. These regulations provide a comprehensive statutory and regulatory approach to eliminate discrimination against qualified persons with disabilities and entitle them to accommodations which assist them in meeting the essential functions of their positions.

The University is committed to evaluating and responding to requests for accommodation by following an interactive, confidential and individualized process, as described in the ADA. If you are an employee with concerns about accomplishing work tasks due to a disability and are in need of an accommodation, please contact the human resources office at hr@up.edu.