Residence Life FAQs

Please see our First Year Housing webpage: First Year Housing Sign Ups

Your housing and roommate assignments will be sent to your UP-student e-mail account in mid-June. We will then continue to process applications throughout the summer.

No, UP has 9 traditional residence halls and about half the students in each of these buildings are first year students. Each hall has a unique community and its own special events. Three of these halls are coed, three are female-facing, and three are male-facing. You can learn more about those halls here: https://www.up.edu/residencelife/residence-halls/index.htm

There are video tours of each residence hall on our webpage. Unfortunately, we are not usually able to set up tours of individual rooms.

Traditional coed halls are gender-divided by floor or wing. The bathrooms are single gender.

UP houses students based on their gender identity and will work with any student to find them comfortable and appropriate housing.

Either a double occupancy sized room with two people living in it, a triple occupancy sized room with three people living in it, or a quad sized room with four people living in it.

Currently all first year students are assigned to double or triple rooms unless medical accommodations are required.

At UP, all new students have a roommate. Research shows that having a roommate in your first and second years of college is an important component of the learning, development, and formation you will experience.

Please click here to download a list. This is just a list of recommendations. In general, our advice is to not buy/bring it if you are not 100% sure you need it. Afterall, if it isn't an absolute "need" during your first week here, then you can always order it online and have it delivered to campus if/when you need it.  

No problem! Click here to learn more UP's Accessible Education office including how to apply for various housing-related accommodations.

Yes. We want all students to feel safe, comfortable, and supported. We support our transgender and non-binary students by letting them live with roommates who share and/or affirm their identity. Students with questions, or who are in need of assistance, can email us at reslife@up.edu to arrange a consult any time!

starRez uses the same password as all other UP apps, so if you can log into your email, you have the right password. Logging into your UP email in one tab of a web browser, and then clicking on the button at the bottom of the StarRez log in screen (UP - Student SSO Login) tends to be the easiest. 

If you do need to reset your password, please go to: https://www.up.edu/is/support/passwords.html.

You are required to complete a roommate group in StarRez if you want to live in a triple, quad, UP Rental, or a Haggerty & Tyson apartment. Your group must completely fill the size of room/rental/apartment you want to choose. If you don't have a roommate and choose a double room during selection, your assignment will be consolidated and you will be assigned a random roommate. You may also be moved to a different room.

Yes, StarRez has a built in roommate matching portal to help you.

If you are part of a roommate group, one of your roommates will be able to add you to the room they choose.  If you are not part of a roommate group and are in class, living abroad, or have a university obligation that you cannot be excused from during your housing selection timeslot, you can email us at reslife@up.edu to be assigned by a Residence Life staff member. You will be assigned to a room based on your application preferences and available rooms.

Unfortunately, we cannot provide any specific guarantees or odds of your chances to select a certain room type or residence hall. There are very few single rooms in traditional residence halls and numerous rooms in those halls are always reserved for incoming first-year students. Coed halls tend to be the most popular halls during housing selection.

There are a variety of 2-to-6-person rentals and 4-7-person apartments. There are also two 12-person, and  one 18-person apartments that are often pre-reserved by large groups. UP Rental homes only have single rooms while Haggerty & Tyson apartments have some singles and at least one double room per apartment. If you are assigned to an apartment, you can change your room assignments to decide which of your roommates will live in the single and which will live in the double.

You may indicate on your application whether you prefer to get a new timeslot for traditional housing selection or you may cancel your housing application. While unlikely, you may also wait until the final cancellation day listed in the housing application to cancel your housing application to see if any apartments or rentals become available.

Yes! If you sign up early we can help with that. You will still need to re-apply for housing for the upcoming year. Then email us your request at reslife@up.edu.

Either a double occupancy sized room with two people living in it, a triple occupancy sized room with three people living in it, or a quad sized room with four people living in it.

If you have a registered housing accommodation with AES, you must complete a housing application and email us at reslife@up.edu by Monday, February 13 to be assigned to a room in a traditional residence hall which suits your accommodation needs. If you want to apply for a new housing accommodation, AES explains the application process here.

In many cases, yes. If you are graduating in December or studying abroad in the Spring semester, you will need to submit a Petition to Cancel form during the Fall semester and it will be granted automatically.

If you are studying abroad in the Fall semester, will need to submit the spring application, which opens in early fall. You will not be able to reserve a space for the spring as we cannot hold a space for a student that will not be here.

However if you sign up for housing starting in the fall and are continuing your studies in the spring, your contract does continue for the entire school year.

We do allow some sophomores and above to "buy out" a double room for use as a single. This is only permitted as space allows, and priority is given first to juniors and seniors, and then in the order requests are received.

UP has enough housing for every student who needs it. Please sign up ASAP and be in touch with our office via email at reslife@up.edu. The sooner you do, the better the chances that we can get you the housing that you desire. High demand spaces, like 4-person apartments and single rooms tend to go quickly.

See the housing contract for rules on contract cancellation. The housing contract is in eRezLife and was agreed to when you signed up for housing. It is also linked on the Contracts and Forms page. Depending on when you decide to cancel there may be a fee. Each year, after the contract date cancellations require approval and must be requested by completing the Cancellation Request form in eRezLife.

Yes, since they are still considered UP students while participating in these MECOP or CECOP internships. That said, since students do not receive financial aid for the terms they are participating in the internships, they are not eligible to use financial aid to pay for their rent. Room and board charges will be placed on their student account for payment as usual.

Summer housing is charged by the week, and you can find the current year’s rates here.

Summer housing scholarships ONLY cover the cost of a double room for the exact weeks that you are in the program. If you wish to extend your stay, or upgrade to a single room (if available) then you must pay the difference.

No, all summer housing is done in Lund Family Hall. All other residence halls are closed during the summer for repairs or for use by summer camps. Even if you currently live in Lund Family Hall, we will likely need to change your room because rooms are used by multiple students over the summer.

Food service is available during the week at the Pilot House. On weekends the Pilot House may be closed. There are no meal plans and all food purchases are made via credit or debit cards.

UP has a program to provide housing for college students with internships outside of UP. Please see https://www.up.edu/conferences/intern-housing/index.html for more information.

Please click here to download a full list.

Please see this page for first year orientation information, and this page has move in dates for all students.

Limited storage is available in each resident's room. Each hall has an area in the basement for storage of larger articles, trunks, and packing boxes. 

Over the summer, or while studying abroad, students may purchase trunk room storage. See the Trunk Room Page for details.

Although the storage areas are secured, residents store belongings at their own risk. The University of Portland is not responsible for loss, theft, or damage of any items stored.

Yes. Several residence halls have specific bike storage rooms (space permitting). All the residence halls have U-shaped bike racks near the front of the buildings and there are several U-shaped bike racks around campus for storage.

Bikes cannot be stored in residence hall hallways or be secured in doorways, handrails, stairwells, ADA access areas, or any area designated as fire exit.

UP recommends all students have renters insurance.

The University assumes no responsibility in most instances if your personal belongings are lost or damaged in your room or in other areas of the hall, such as laundry rooms and trunk rooms. You may already be covered under a parent or guardian's home insurance. For students seeking to purchase renter's insurance, the University has partnered with GradGuard, a service of Next Generation Insurance Group.

During fall break, Thanksgiving break, spring break, and Easter weekend the halls remain open, but with limited services. All residence halls, including Haggerty & Tyson Halls, close for summer vacation. Students staying over summer will have to move into Lund Family Hall over the summer.

Winter Break Closure:
First and second year students are required to move out of the residence halls for Winter Break.
Starting in December 2025, Juniors and seniors are permitted to stay in the residence halls during this break.

Please report any needed repairs right away. Students can submit work order requests here. Hall staff are also happy to help students submit work orders if needed. UP’s Facilities Services works hard to repair issues promptly, but can only fix things if someone reports them broken. It is better if many students report the same issue, rather than everyone assuming someone else reported it, and then our staff don’t know there is any problem.

The Department of Campus Safety issues all UP student ID cards. Campus Safety is located in Haggerty 100 and is open 24 hours a day, seven days a week. To obtain a student ID, please go to Campus Safety with your class schedule, a University invoice, or a payment receipt. You will have your picture taken for the ID card. During new student orientation, the times and locations for obtaining a student ID will be posted. If you live locally or are visiting campus prior to orientation, we recommend getting your student ID early to avoid long lines at orientation.

Your student ID allows you access to your residence hall and serves as your meal card in University dining facilities. You should carry your student ID at all times while on campus.

If you lose your student ID, head to the Campus Safety Office in Haggerty Hall to be issued a new one. You will be charged a replacement fee, so please be careful with your UP ID.

Promptly replacing your lost ID ensures it cannot be swiped for meal points or used to access your building if someone else finds it.

Yes. The University recommends that you lock your door whenever you leave your room; therefore, it is highly recommended that you have your key with you at all times. Please be mindful that you should coordinate door locking with your roommate(s) in order to avoid a lockout. In the event you get locked out of your room, you can contact a hall staff member or Campus Safety. A fee may be assessed for each lockout.

Lost room keys should be reported promptly for your security. Please go the Office of Residence Life - Tyson Hall # 123 (next to the student mail center) and report the issue. There is a significant fee for having a door re-keyed, and you will be asked to pay this before the new key is issued.

For your security, lost keys are not simply replaced. The  door is rekeyed by a locksmith so the fee to rekey a room is significant.