Housing Sign-ups and Selection for Returning Students

1. I'm having issues logging in to eRezLife. How can I get access?
eRezLife uses the same password as all other UP apps, so if you can log into your email, you have the right password. One trick to eRezLife is that you can ONLY use your online ID – name and graduation year (e.g. smith26). You cannot use your full email (e.g. smith26@up.edu). eRezLife will not recognize your full email as your user name. Also, because UP uses the same password for all apps, the password reset button on eRezLife has been disabled. If you do need to reset your password, please go to: https://www.up.edu/is/support/passwords.html.

2. What are the room and meal plan prices?
See the rates page for the current prices.

3. Am I required to have a roommate and to complete a roommate group in eRezLife for housing selection?
You are required to complete a roommate group in eRezLife if you want to live in a triple, quad, UP Rental, or a Haggerty & Tyson apartment. Your group must completely fill the size of room/rental/apartment you want to choose. If you don't have a roommate and choose a double room during selection, your assignment will be consolidated and you will be assigned a random roommate. You may also be moved to a different room.

4. How do I complete a roommate group?
Answer:

1. Everyone in the group must complete their housing application, then one member logs back into eRezLife to create the group.
2. Open the sidebar menu on the left side of the page.
3. Click on the "roommate groups" tab.
4. Under the "Housing & Meal Application" section, click on "create a roommate group".
5. Follow the instructions on that page to request other students to be in your roommate group.
6. An email will be sent to the other group member’s UP email. Each student must accept your request or they will not be included in the group. You will know if someone accepted your invitation if there is a green checkmark next to their name

5. Are there any resources to help me find a roommate?
You can use RoomeeZ, the eRezLife roommate search engine, to create a profile and look for compatible roommates. You can learn more about using RoomeeZ here.

6. What happens if I am unavailable during my housing selection time?
If you are part of a roommate group, one of your roommates will be able to add you to the room they choose.  If you are not part of a roommate group and are in class, living abroad, or have a university obligation that you cannot be excused from during your housing selection timeslot, you can email us at reslife@up.edu to be assigned by a Residence Life staff member. You will be assigned to a room based on your application preferences and available rooms.

7. What are the chances of getting my preferred room?
Unfortunately, we cannot provide any specific guarantees or odds of your chances to select a certain room type or residence hall. There are very few single rooms in traditional residence halls and 50% of rooms in those halls are always reserved for incoming first-year students. Coed halls tend to be the most popular halls during housing selection.

8. How many UP Rentals or Haggerty & Tyson apartments are available for selection?
You can log onto eRezLife to browse available rentals and apartments.

9. How are rental houses and apartments organized?
There are a variety of 2-to-6-person rentals and 4-7-person apartments. There is one 18-person apartment in Tyson. UP Rental homes only have single rooms while Haggerty & Tyson apartments have some singles and at least one double room per apartment. If you are assigned to an apartment, you can change your room assignments to decide which of your roommates will live in the single and which will live in the double.

10. What happens if my group is unable to choose a rental or apartment?
You may indicate on your application whether you prefer to get a new timeslot for traditional housing selection or you may cancel your housing application. While unlikely, you may also wait until the final cancellation day listed in the housing application to cancel your housing application to see if any apartments or rentals become available.  

11. Can I live in the same room I’m living in now?
Sure...we can help with that! You will still need to re-apply for housing for the upcoming year. Then email us your request at reslife@up.edu.  

12. What is a standard room?
Either a double occupancy sized room with two people living in it, a triple occupancy sized room with three people living in it, or a quad sized room with four people living in it.

13. I have a registered housing accommodation with Accessible Education Services (AES) for a single room or a private bathroom. How can I use my housing accommodation?
If you have a registered housing accommodation with AES, you must complete a housing application and email us at reslife@up.edu by Monday, February 13 to be assigned to a room in a traditional residence hall which suits your accommodation needs. If you want to apply for a new housing accommodation, AES explains the application process here.

14. Can I live on campus for only one semester?
Yes. If you are graduating in December or studying abroad in the Spring semester, you will need to submit a Petition to Cancel form during the Fall semester. If you are studying abroad in the Fall semester, will need to submit the spring application, which opens in early fall. You will not be able to reserve a space for the fall as we cannot hold a space for a student that will not be here. 

15. How does online housing selection work?
You can view a selection instructional video here. After you (or one of your roommates) choose a room, you will then choose your meal plan and (if applicable) adjust room assignments in rentals, apartments, and suites.

16. Can I pay for both beds in a double room?
Currently we do not offer the option to "buy out" a double room so that only one person can live there. 

17. I missed the spring application deadline but would still like to participate in housing selection. What should I do?
You may still submit a housing application. You will be assigned a later housing selection timeslot which will be on Wednesday, March 1st  after all students have selected housing. You can still join a roommate group with a student who applied before the deadline.

18. I missed housing selection. Is there a wait list I can be put on?
Yes. Email us at reslife@up.edu to be assigned to a room or be placed on a waitlist if there are no rooms available.

19. How can I make changes to my application after I submit it?
Students can edit their applications on eRezLife up until the initial deadline which is used to determine timeslots for housing selection. Student can edit their application until they are given a housing assignment.

20. Can I cancel my housing contract?
See the housing contract for rules on contract cancellation. The housing contract is in eRezLife and was agreed to when you signed up for housing. It is also linked on the Contracts and Forms page. Depending on when you decide to cancel there may be a fee. Each year, after the contract date cancellations require approval and must be requested by completing the Cancellation Request form in eRezLife.

21. MECOP/CECOP: Can students live in UP housing during Multiple Engineering Co-op Program (MECOP) and Civil Engineering Co-op Program (CECOP) internships?
Yes, since they are still considered UP students while participating in these MECOP or CECOP internships. That said, since students do not receive financial aid for the terms they are participating in the internships, they are not eligible to use financial aid to pay for their rent. Room and board charges will be placed on their student account for payment as usual.